PlugDrop.AI is an Enterprise AI platform that designs, deploys, and manages intelligent AI Agents, Voice AI Agents, and Multi-Agent AI systems that automate customer service, sales, operations, and business workflows.
Enterprise AI Agents, Voice AI & Multi-Agent Systems
Deploy AI Agents.
Scale Operations.
Transform Business.
Cut operating costs, handle customer conversations at scale automatically & deploy full-fledged AI teams that complete work across departments.
AI Agent is speaking…00:12
Hello. Welcome to PlugDrop. I can
AI Agent GalleryMeet your
Meet your
digital workforce.
Click any agent — chat with them or tap the mic to talk. Each one knows what they do, how they work and how they can help your business.
AI Sales Specialist
Ava
Books meetings before your reps reach for coffee.
MQL → SQL
Higher
Qualifies inbound leads, runs discovery, books demos and syncs everything back to your CRM — across voice, web chat, WhatsApp and email.
Capabilities
Lead Qualification
Sales Enquiries
Demo Booking
Quote Generation
Live chat with Ava
Hi! I'm Ava, PlugDrop's AI Sales Specialist. I help businesses discover the right AI solutions, answer product questions, and recommend the best way to automate sales and customer engagement.
Channels
VoiceWeb ChatWhatsAppEmail
Integrations
SalesforceHubSpotDynamics 365
Industries
Real EstateEducationB2B SaaS
Why PlugDropEnterprise AI,
Enterprise AI,
delivered the right way.
PlugDrop is engineered for the realities of large organizations — security, integration, scale, compliance and measurable business outcomes.
SOC 2 Aligned
ISO 27001 Best Practices
GDPR Ready
Data Residency
PII Redaction
Encrypted In-Transit & At-Rest
Role-Based Access
Audit Logging
01
Enterprise-grade architecture
Secure, scalable deployments with role-based access, audit logging and compliance-ready controls.
02
BYOP — no rip-and-replace
Plug into your existing CRM, ERP, telephony, workflow, knowledge base and APIs. We wrap your stack — not replace it.
03
Multi-Agent orchestration
Specialist Sales, Support, Compliance, Operations and Research agents collaborate via our LangChain / LangGraph / CrewAI framework.
04
Real Voice AI
Production-grade Voice Agents on your telephony — natural, multilingual, low-latency, integrated with your CRM and KB.
05
Security & compliance
SOC2-aligned controls, ISO27001 best practices, data residency options, PII redaction, encrypted in transit and at rest.
06
Outcome-driven, not pilot-driven
We define KPIs upfront — deflection, AHT, conversion, throughput — and measure agents against them weekly.
Multi-Agent FrameworkAgents that collaborate.
Agents that collaborate.
Outcomes that compound.
Built on LangChain, LangGraph and CrewAI — our orchestration layer lets specialist agents reason, plan and execute together. One brief, many minds, zero handoffs.
Orchestrator
PlugDrop Core
Sales
Support
Research
Compliance
Analytics
Operations
Marketing
01
Plan
Decompose goals into agent-level tasks.
02
Reason
Tool use, memory, and shared context.
03
Execute
Act on CRM, ERP, telephony and APIs.
Industry SolutionsVertical-tuned agents,
Vertical-tuned agents,
proven where it counts.
Hover any card to flip it and see the outcomes teams typically see — each industry has its own dashboard.
01
Manufacturing
Demand forecasting, vendor onboarding, CapEx approvals lag production cycles.
Less manual work
Demand PlanningCapEx ApprovalVendor Onboarding
Hover for typical outcomes · click to explore →
Manufacturing
Typical outcomes
Throughput
Higher
Cycle time
Shorter
Production · 7d Less manual work
Demand PlanningCapEx ApprovalVendor Onboarding
Explore AI for Manufacturing
02
Education
Inbound admission enquiries spike beyond counsellor capacity.
Every enquiry answered
AdmissionsCourse CounsellingFee Reminders
Hover for typical outcomes · click to explore →
Education
Typical outcomes
Applications
2–3× higher
Response time
Under a minute
Programme mix Every enquiry answered
UG42%
PG28%
Diploma18%
Exec Ed12%
AdmissionsCourse CounsellingFee Reminders
Explore AI for Education
03
Real Estate
Cold leads, missed site visits, slow follow-ups across cities.
No lead goes cold
Lead QualificationSite Visit BookingFollow-ups
Hover for typical outcomes · click to explore →
Real Estate
Typical outcomes
Qualified leads
More
Site visits
Fewer no-shows
Qualified leads No lead goes cold
Lead QualificationSite Visit BookingFollow-ups
Explore AI for Real Estate
04
Call Center
High AHT, agent attrition, missed call peaks at scale.
Lower cost per call
L1 DeflectionAfter-Hours HandlingAgent Assist
Hover for typical outcomes · click to explore →
Call Center
Typical outcomes
Tier-1 calls
Resolved by AI
AHT
Lower
L1 deflection Lower cost per call
70%
Deflection
L1 DeflectionAfter-Hours HandlingAgent Assist
Explore AI for Call Center
05
FMCG
Distributor coverage, field beat plans, store visibility gaps.
Reach more stores
Distributor MgmtStore VisitsSKU Replenishment
Hover for typical outcomes · click to explore →
FMCG
Typical outcomes
Outlet coverage
Wider
Stockouts
Fewer
Coverage by region Reach more stores
Distributor MgmtStore VisitsSKU Replenishment
Explore AI for FMCG
06
Logistics
Where-is-my-order calls and exception handling drown ops.
24/7 multilingual support
Order TrackingDelivery Re-attemptsPOD Capture
Hover for typical outcomes · click to explore →
Logistics
Typical outcomes
Tracking queries
Mostly self-served
First-attempt delivery
Higher
Deliveries · 7d 24/7 multilingual support
Order TrackingDelivery Re-attemptsPOD Capture
Explore AI for Logistics
07
Insurance
Policy enquiries, renewals, claim status — long IVR waits.
Faster claims service
Policy EnquiriesRenewalsClaims Status
Hover for typical outcomes · click to explore →
Insurance
Typical outcomes
Claim updates
24/7
Renewals
Fewer lapses
Renewal rate Faster claims service
88%
Renewals
Policy EnquiriesRenewalsClaims Status
Explore AI for Insurance
08
Retail
Returns, order status and post-purchase queries overwhelm CX.
24/7 conversational CX
Order StatusReturnsLoyalty
Hover for typical outcomes · click to explore →
Retail
Typical outcomes
WISMO contacts
Far fewer
Returns
More exchanges
Returns heatmap · 3w 24/7 conversational CX
Order StatusReturnsLoyalty
Explore AI for Retail
BYOP FrameworkPlug into your stack.
Plug into your stack.
Don't rebuild it.
Bring Your Own Platform — CRM, ERP, Workflow, API, Telephony, Interface, Knowledge Base or IoT data. PlugDrop.AI Core orchestrates around what you already run.
p
PlugDrop
AI Core
BYO
CRM
BYO
ERP
BYO
Workflow
BYO
API
BYO
Telephony
BYO
Interface
BYO
Knowledge Base
BYO
IoT Data
BYO
Comms
Bring Your Own CRM
Plug into existing customer data.
Bring Your Own ERP
Access business systems securely.
Bring Your Own Workflow
Wrap your processes with AI.
Bring Your Own API
Connect anything via APIs.
Bring Your Own Telephony
Use your call infrastructure.
Bring Your Own Interface
Keep your existing UI.
Bring Your Knowledge Base
Ingest docs, FAQs and SOPs as agent memory.
Bring Your IoT Data Stream
Stream sensor & device telemetry into AI.
Bring Your Own Communication Platform
WhatsApp, Teams, Slack, Email — your channels.
Integration ecosystem · plug into 100+ systems
Microsoft Dynamics
Salesforce
HubSpot
SAP
Oracle
WhatsApp
Twilio
Microsoft Azure
OpenAI
Power Automate
Slack
Zapier
0+
Projects Delivered
0+
Types of AI Agents Deployed
0
Countries Served
0+
Global Enterprises
Certified
Certified AI Consultants
Voice AI ExperienceSpeak naturally.
Speak naturally.
Let AI handle the rest.
Production-grade voice agents for inbound and outbound calls — fluent across languages, connected to your CRM, telephony and workflows. Built on the BYOP framework.
Lead QualificationCustomer ServiceAdmissionsSales EnquiriesAppointment SchedulingCollectionsOrder Tracking
Live transcript
"I'd like to know more about your admissions agent."
Agent reply
"Of course. May I know which programme you're enquiring about?"
Trusted by enterprises
Leading brands run PlugDrop.AI Agents.
From Standard Chartered to UltraTech, Singapore Post to Dubai World Trade Centre — global enterprises trust us to deploy production-grade AI agents.
Voices from the fieldLeaders building the
Leaders building the
AI-powered enterprise.
Real outcomes from CXOs, Directors and Heads of Digital across Manufacturing, Retail, BFSI, Healthcare, Real Estate and more.
PlugDrop's AI agents have streamlined dealer support and customer enquiries, allowing our teams to focus on sales while automation handles routine interactions.
Rajiv Mehta
Director • Manufacturing
The AI Voice Agent delivers consistent, professional customer interactions around the clock. It's become an integral part of our customer service strategy.
Snigdha Sharma
Head of Customer Experience • Retail
PlugDrop's multi-agent platform helped us automate support, lead qualification, and internal knowledge management without disrupting existing systems.
David Richardson
Chief Technology Officer • SaaS
Our student engagement AI agent has significantly improved enquiry handling and admissions support while reducing the workload on our counselling team.
Neha Kapoor
Director of Admissions • Higher Education
The enterprise-grade AI architecture and seamless integration delivered exactly what we were looking for in a scalable automation platform.
Michael Reynolds
Chief Digital Officer • Healthcare Technology
Lead qualification, follow-ups, and appointment scheduling are now automated through PlugDrop's AI agents, allowing our sales team to focus on closing business.
Rohan Verma
Vice President – Sales • Automotive
PlugDrop's AI agents have reduced response times dramatically while maintaining the professionalism our clients expect.
Emma Collins
Director of Operations • Financial Services
Customer queries that once required multiple support executives are now resolved instantly through PlugDrop's intelligent voice and chat agents.
Vikram Sethi
Head of Operations • Logistics
The implementation was straightforward, and the AI agents quickly became a valuable extension of our operations team.
Sarah Thompson
Operations Director • Professional Services
From lead engagement to site visit scheduling, PlugDrop's AI agents have transformed how we interact with prospective buyers.
K Malhotra
Director • Real Estate
PlugDrop helped us automate complex customer journeys while integrating seamlessly with our existing CRM and communication platforms.
Jennifer Wilson
Director of Innovation • Banking & Financial Services
PlugDrop combines advanced AI technology with a practical understanding of enterprise business processes. The results exceeded our expectations.
Olivia Bennett
Head of Strategy • Consulting
The AI platform has improved operational efficiency while giving customers instant, accurate responses at any time of the day.
Sneha Iyer
Head of Digital Transformation • Insurance
PlugDrop's AI agents have streamlined dealer support and customer enquiries, allowing our teams to focus on sales while automation handles routine interactions.
Rajiv Mehta
Director • Manufacturing
The AI Voice Agent delivers consistent, professional customer interactions around the clock. It's become an integral part of our customer service strategy.
Snigdha Sharma
Head of Customer Experience • Retail
PlugDrop's multi-agent platform helped us automate support, lead qualification, and internal knowledge management without disrupting existing systems.
David Richardson
Chief Technology Officer • SaaS
Our student engagement AI agent has significantly improved enquiry handling and admissions support while reducing the workload on our counselling team.
Neha Kapoor
Director of Admissions • Higher Education
The enterprise-grade AI architecture and seamless integration delivered exactly what we were looking for in a scalable automation platform.
Michael Reynolds
Chief Digital Officer • Healthcare Technology
Lead qualification, follow-ups, and appointment scheduling are now automated through PlugDrop's AI agents, allowing our sales team to focus on closing business.
Rohan Verma
Vice President – Sales • Automotive
PlugDrop's AI agents have reduced response times dramatically while maintaining the professionalism our clients expect.
Emma Collins
Director of Operations • Financial Services
Customer queries that once required multiple support executives are now resolved instantly through PlugDrop's intelligent voice and chat agents.
Vikram Sethi
Head of Operations • Logistics
The implementation was straightforward, and the AI agents quickly became a valuable extension of our operations team.
Sarah Thompson
Operations Director • Professional Services
From lead engagement to site visit scheduling, PlugDrop's AI agents have transformed how we interact with prospective buyers.
K Malhotra
Director • Real Estate
PlugDrop helped us automate complex customer journeys while integrating seamlessly with our existing CRM and communication platforms.
Jennifer Wilson
Director of Innovation • Banking & Financial Services
PlugDrop combines advanced AI technology with a practical understanding of enterprise business processes. The results exceeded our expectations.
Olivia Bennett
Head of Strategy • Consulting
The AI platform has improved operational efficiency while giving customers instant, accurate responses at any time of the day.
Sneha Iyer
Head of Digital Transformation • Insurance
Experience the future
Have a real conversation with our AI.
Speak or type naturally. Our AI agent will understand, respond and help you explore how PlugDrop can transform your business.
Tap to speak
real voice call — or type your message
AI Agent · Ava
Online
Hi! I'm your PlugDrop.AI agent. How can I help you today?
10:30 AM
Can you tell me what PlugDrop does?
10:31 AM
PlugDrop deploys Voice Agents and Multi-Agent systems that automate conversations, operations and workflows on your existing stack.
10:31 AM